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    FAQ

    Turbo Dork Colorshift and Metallic Paints

     

    Can I use Turbo Dork Colorshift and Metallic paints in an airbrush?

    Yes, you can use the original formula straight from the bottle. If you're using one of the new paints, you'll want to add a little thinner as the formula is thicker. 

     

    Are Turbo Dork Colorshift and Metallic paints different to other acrylic paints?

    Turbo Dork provides a range of gorgeous colours and colorshift effects which can be used like any other acrylic metallic paint. Like all acrylics, it's best to apply multiple thin layers, allowing to dry between applications. As the paint is formulated for airbrush, you'll find the paint will pool if you apply too much at once. Add a little paint to your palette at a time.

     

    My paint has separated in the bottle, is this normal?

    Yes, as the original formula was made for airbrush, the pigments don't stay in suspension for a long time, so you'll find that they settle in the bottle. Give them a good shake before use. 

     

    What are colorshift paints?

    Colorshift paints are made with tiny glass-like flakes that work like millions of small prisms within the paint. Depending on how the flakes are made, different colours are refracted or reflected in the light. In laymen terms, this means that colorshift paint changes colour depending on what light you are viewing it under, and what angle you are holding it to that light.

     

    How do I paint with colorshift paints?

    For best results, we recommend using an airbrush, particularly on large surfaces. If you are hand brushing, be sure to paint in the same direction to ensure you apply smooth layers and so the prisms align properly.

     

    My order is missing/delayed, what should I do?

    If you are unable to locate your order, please let us know as soon as possible so we can aim to locate your order.

    If an item is delayed, we’ll let you know when each item will be delivered to your address. Please check your order confirmation email to see when your item is expected to be delivered if this is the case.

    If your order still can’t be found, then please contact us on our contact page.

    Can I change my order?

    Your order may be changed if it hasn’t been dispatched from our store. Please get in touch to discuss options.

    If your order has already been dispatched and you would like to change your order, you will need to follow the returns and exchange policy on our website, but we will be happy to handle your request when you contact us.

    Refunding/returns

    Not fully satisfied with your purchase? You can return your item within 90 days and your item must be unused and in the same condition that you received it. It must also be in the original packaging. For more information, please view our returns policy page.

    What are the international taxes, duties, etc. that I have to pay?

    Within the UK and the EU there will not be any international taxes or duties required to pay, however there will be a varying cost in shipping depending on the size of your product. You may view these on the Shipping Policy page.

    For international customers, you may be expected to pay an import fee upon arrival into your country, as our system does not charge or collect VAT, international fees or other import fees.

    How is the product I ordered made? Where do the materials come from?

    A wide range of our products are designed, made and manufactured in the United Kingdom. One of the biggest exceptions is our Turbo Dork range which was made and developed in Los Angeles in the United States.

    You can find out more about where the products we stock are made on their individual product pages.